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CASH ON DELIVERY (COD) AT MIRRA CLOTHING
We’re committed to continuously improving our services, and we believe the Cash on Delivery (COD) option will further enhance your online shopping experience with us.
By choosing the Cash on Delivery option, you agree to the following terms and conditions:
- The COD facility is available only for orders with a total value of Rs. 10,000 or less.
- COD orders require a booking fee that ranges from Rs. 500 to Rs. 1000, depending on the order value. Our Order Fulfilment team will get in touch with the customer for the payment once the order has been placed by the customer.
- COD is not available for orders exceeding Rs. 10,000.
- Only cash or UPI payments will be accepted at the time of delivery for COD orders.
- Demand drafts and cheques are not accepted for COD orders.
- E-Gift Vouchers or store credits cannot be used for COD orders, nor can foreign currency.
Note: These terms and conditions are subject to change without prior notice.
When Will My Order Be Delivered and How Will I Be Notified?
After you place your order, it will be sent to our dispatch team for processing.
Our Team will get in touch with you for the COD fee. Once the COD fee has been paid, we will proceed with processing and dispatching your order.
Once your order has been shipped, you will receive tracking details via SMS and email for your convenience.
Can a Customer Refuse to Pay for or Receive a COD Order?
A payment must be made in order for the order to be returned to us quickly for processing and resolution.
To proceed with a return, please follow these steps:
- Pay for the COD order to facilitate its return.
- Contact our Support Team by email or phone (+91 82968 42687) to inform us of the reason for the return.
Acceptable reasons for returning a COD order:
- Incorrect products received
- Damaged products
We can only consider returns for these reasons.
Unacceptable reasons for refusing or returning a COD order:
- False claims of incorrect products delivered
- Change of mind
Refusing payment or returning an order for these reasons is a violation of our COD service terms. If this occurs, your account may be reviewed and potentially restricted from placing future COD orders. We reserve the right to refuse service to any customer who violates the terms of use for our services.